ISO/IEC 20000-1 Information Technologies Service Management System Lead Auditor Training

Purpose of Education:

To provide services in information technologies within the scope of ISO/IEC 20000-1 Information Technologies.

Content of the Training:

- Information technologies,

- History of Information Technology,

- Basic concept,

- ISO 20000 Series,

- TSE ISO/IEC 20000-1 Information Technology- Service Management,

- TSE ISO/IEC 20000-2 Information Technology- Service Management Principles,

- TSE ISO/IEC TR 20000-3 Information Technology - Service Management,

- Definition and applicability guidelines of the 20000-1 standard,

- Taught by Information Technologies Management System Concept and systematics,

- Evaluation of the Requirements for the Items of the ISO 20000-1 Standard, Applications.

Who Can Participate?

- Anyone can participate in ISO 20000-1 Information Technologies Service Management System Trainings,

- Anyone who wants anything in the fields of ISO 20000-1 Information Technology Service Management can participate,

- From the perspective of ISO 20000-1 Information Technologies Service Management in the companies they work for,

- Persons who do not bear their experience with the ISO 20000-1 Information Technology Service Management system,

- With the ISO 20,000-1 Information Technology Service Management system, the business enterprise is an IT system related to Information Technologies.

Certificate:

Those who pass the exam will have ISO/IEC 20000-1 Information Technology Service Management System Lead Auditor Training (Exemplar Global Approved) Certificate.

Those who fail will receive certificates of participation.

Duration of Training: 40 Hours (5 Days)